Owned Media

Own your audience. Build revenue that doesn't depend on ad spend.

Google can change its algorithm. Meta can raise ad prices. But your customer list is yours. Owned media turns past customers into repeat revenue, and it compounds every month.

What's Included

Everything you need, nothing you don't.

Email & Newsletter Campaigns

Seasonal campaigns, service reminders, and referral programs delivered to your customer list. High-ROI, low-cost, and immune to algorithm changes.

Reputation Management

Build and protect your review profile across Google, Yelp, and Nextdoor. We implement review generation systems that bring in consistent, authentic reviews.

Lead Nurturing Sequences

Automated follow-up that converts inquiries into booked jobs. No lead left behind — every form fill and missed call gets followed up systematically.

Maintenance Plan Campaigns

Dedicated campaigns to convert one-time customers into recurring plan holders — the highest-value segment in your customer base.

Customer Win-Back Programs

Targeted outreach to lapsed customers who haven't booked in 12+ months. Reactivation campaigns that turn dormant contacts into booked jobs.

Marketing Intelligence & Dashboards

Full-channel attribution tied to booked jobs and revenue. Know exactly what's working across every channel you're running.

How It Works

From first call to measurable results.

1

Audit

We review your current setup, competitors, and market before recommending a single action.

2

Build

Campaigns, content, and systems designed around your specific trade and service area.

3

Launch

Full tracking in place from day one: call attribution, form conversions, and CRM integration.

4

Optimize

Monthly reviews tied to booked jobs and revenue. The system improves every month.

FAQ

Common questions.

Why is email marketing worth it for home service?

Your customer list is your most valuable marketing asset. Email marketing has an average ROI of 36:1 and is completely immune to search algorithm changes.

How do you get more reviews?

We build automated review request systems triggered at the right moment — after job completion — that make it easy for happy customers to leave reviews.

What platforms do you manage reviews on?

Google, Yelp, Nextdoor, Facebook, and industry-specific platforms relevant to your trade.

What is a lead nurturing sequence?

A series of automated follow-ups sent to leads who haven't booked yet — by email or SMS — that move them from inquiry to appointment without manual effort.

Can you build a maintenance plan email program?

Yes. Maintenance and service plan email campaigns are a core pillar of our owned media program for HVAC, pest control, and similar trades.

How do you measure owned media ROI?

We track email open rates, click-through rates, and most importantly: calls and booked jobs driven by each campaign.

Ready to own your audience?

Start with a free Growth Audit. We review your marketing, your market, and where the real opportunity is.